About the Company

A large, multinational retail and consumer goods enterprise with complex global finance operations and a strong presence across merchandising, supply chain, and corporate functions. The organization operates at a significant scale, supporting diverse business units and geographies, and continues to invest in modernizing its finance capabilities through shared services, digital tools, and process standardization.

The Core Challenges

Finance talent demand outpaced supply in key hubs, increasing competition and attrition.

Location decisions required balancing talent depth, cost, stability, and growth potential.

Digital and automation skills were becoming critical, but adoption varied widely across roles and cities.

Leadership needed a defensible, data-driven framework to guide long-term Finance SSC investments.

The Solution

PROFILE
LOCATION ANALYSIS
TALENT MARKET INSIGHTS
CAREER PATHS
DATA INTEGRATION
TECH STACK
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01
Finance Job Role Taxonomy
Defined a clear, standardized taxonomy across eight core finance functions to consistently evaluate shared services roles and workforce mix.
02
Skill Cluster & Digital Readiness Analysis
Identified core, digital, and emerging skills across finance roles, highlighting growing demand for automation, analytics, and finance platforms.
03
Location Capability & Favorability Scoring
Created a 0–10 capability index assessing cities on talent depth, SSC presence, growth, attrition, and hiring difficulty to enable objective location comparison.
04
Employer & Peer Benchmarking
Benchmarked leading consulting, BFSI, IT services, and automation firms to compare hiring trends, attrition levels, and talent maturity.

Outcome

Optimized Location Strategy

Identified Delhi and Bengaluru as top hubs while validating Pune, Chennai, Hyderabad, and select Tier 2/3 cities for scalable growth

Talent Risk Mitigation

Enabled proactive planning around attrition, hiring difficulty, and competition in mature hubs.

Future-Ready Skill Planning

Aligned workforce strategy with increasing demand for digital, automation, and analytics-driven finance roles.

Peer-Aligned Decision Making

Benchmarked SSC structure, growth, and retention against top global employers and automation leaders.

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Professionals
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