Talent Strategy Modernization for a $100B+ Minneapolis Based Global Retail Enterprise
Discover How Draup Enabled Finance Shared Services Transformation for a $100B+ Minneapolis Based Global Retail Leader
About the Company
A large, multinational retail and consumer goods enterprise with complex global finance operations and a strong presence across merchandising, supply chain, and corporate functions. The organization operates at a significant scale, supporting diverse business units and geographies, and continues to invest in modernizing its finance capabilities through shared services, digital tools, and process standardization.
Before Draup
1
Limited Market-Wide Visibility into Finance Talent
The organization lacked a comprehensive, data-backed view of finance talent availability, skill maturity, and growth dynamics across Indian cities.
2
Unclear Location Trade-offs
Decisions around expanding or diversifying SSC locations were challenged by fragmented insights on attrition, hiring difficulty, and long-term scalability.
3
Evolving Skill Requirements
Rapid adoption of automation and digital finance tools made it difficult to assess readiness of existing and future talent pools.
4
Insufficient Peer Benchmarking
There was limited clarity on how leading employers and industrial automation peers structured, scaled, and retained finance talent in India.
The Core Challenges
Finance talent demand outpaced supply in key hubs, increasing competition and attrition.
Location decisions required balancing talent depth, cost, stability, and growth potential.
Digital and automation skills were becoming critical, but adoption varied widely across roles and cities.
Leadership needed a defensible, data-driven framework to guide long-term Finance SSC investments.
The Solution
Outcome
Optimized Location Strategy
Identified Delhi and Bengaluru as top hubs while validating Pune, Chennai, Hyderabad, and select Tier 2/3 cities for scalable growth
Talent Risk Mitigation
Enabled proactive planning around attrition, hiring difficulty, and competition in mature hubs.
Future-Ready Skill Planning
Aligned workforce strategy with increasing demand for digital, automation, and analytics-driven finance roles.
Peer-Aligned Decision Making
Benchmarked SSC structure, growth, and retention against top global employers and automation leaders.

