Site-Reliability Analyst

cloud computing Operations & Administration

QP Code SSC/Q8307 NSQF Level 6

Brief Job Description

Individuals in this role create operational runbooks for incident management and develop automated solutions for support operations to ensure high availability and performance of cloud services and platforms.

Personal Attributes

They must possess strong communication skills and interpersonal skills to build relationships. They must showcase a zeal to learn new things to develop their knowledge and analytical abilities.

Role Map

Technology Cloud Computing

Job Category Operations & Administration

Job Track Site-Reliability

Roles

Site-reliability Analyst

NSQF Level: 6

Technical Competencies

Key job task/function that an individual has to perform as a part of the job. These are also known as National Occupational Standards (NOS).

6 6 Compulsory

Ensure optimal system performance and automate support operations in cloud solutions

This unit is about ensuring higher availability of cloud services by automating most of the operational tasks and managing system incidents

Compulsory NOS Code SSC/N8330 NSQF Level 6

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Maintain customer-facing, mission-critical product and support services

This unit is about maintaining critical support services to ensure delivery of consistent and reliable services

Compulsory NOS Code SSC/N8331 NSQF Level 6

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Build and maintain relationships at the workplace

This unit is about building and maintaining constructive relationships at the workplace

Compulsory NOS Code SSC/N9006 NSQF Level 6

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Build and maintain client satisfaction

This unit is about building and maintaining satisfaction with clients

Compulsory NOS Code SSC/N9007 NSQF Level 6

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Inculcate strong work ethic in line with organizational code of conduct

This unit is about migrating legacy/on-premise/cloud applications and data to new cloud platforms and ensuring the migrated workload is secure and performs as intended

Compulsory NOS Code SSC/N9013 NSQF Level 5

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Maintain an inclusive, environmentally sustainable workplace

The unit is about implementing and improving diversity equality and inclusion in a sustainable and environment friendly workplace

Compulsory NOS Code SSC/N9014 NSQF Level 5

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Supplementary Topics

Advanced topics that will help you excel in this role

Serverless DevSecOps Edge Computing for Reliability Reliable Serverless systems

Popular Tools Used by Site-Reliability Analyst

Development Language and SDKs C++ Python R C# Java JavaScript Objective-C Kotline Swift Ruby AJAX LAMP Stack Nodejs ReactJS AngularJS Django Apache Maven PowerShell etc

Integrated Development Environment Apple Xcode Android Studio Eclipse Microsoft Visual Code Netbeans etc

Configuration Management Tools Puppet Chef Ansible CFEngine JUJU Bamboo

Continuous Integration/Continuous Delivery tools Jenkins CircleCI GtiLab etc

Workflow management tools Evernote Jira VersionOne Workzone Scrum Mate Trello SmartTask etc