IoT Control Room Operator
Brief Job Description
Individuals at this job are responsible for supporting command control center operations and overseeing the day-to-day activities of IoT solutions. They are also responsible for ensuring regular software and firmware updates for devices.
Personal Attributes
IoT Control Room Operators must inculcate a strong work ethic, maintain a healthy working environment and provide data and information in standard formats.
Role Map
Technology
Internet of Things
Job Category
Operations and Deployment
Job Track
Control Room Support
Roles
IoT - Control Room Operator
NSQF Level: 5
Technical Competencies
Key job task/function that an individual has to perform as a part of the job. These are also known as National Occupational Standards (NOS).
6
6 Compulsory
Manage IoT devices and ensure regular software and firmware updates
This unit is about installing patches and updates to solution software and firmware
Support command control centre operations and oversee day-to-day activities of IoT solutions
This unit is about overseeing day-to-day operations of the IoT solution components such as security monitoring, remote diagnosis and repair and round the clock support services
Create technical documents and manuals
This unit is about creating various types of technical documents and manuals including online configuration manuals, user helps, solution information, installation guides, etc.
Provide information in standard formats
This unit is about providing specified data/information related to your work in templates or other standard formats.
Inculcate strong work ethic in line with organizational code of conduct
This unit is about adopting a positive attitude towards work while following organizational code of conduct
Maintain an inclusive, environmentally sustainable workplace
The unit is about implementing and improving diversity equality and inclusion in a sustainable and environment friendly workplace
Supplementary Topics
Advanced topics that will help you excel in this role
Remote monitoring and maintenance
Popular Tools Used by IoT Control Room Operator
Remote Monitoring
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ConnectWise Control
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Apple Remote Desktop
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GoToAssist
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DameWare Remote Support
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TeamViewer
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Bomgar
IoT Platforms
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Watson IoT
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GE Predix
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PTC Thingworx
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AWS IoT
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Azure IoT
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Eclipse IoT
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DeviceHub
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Arduino
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Raspberry Pi