Work effectively with colleagues

Data Scientist

This unit is about working effectively with colleagues, either in your own work group or in other work groups within your organization.

Compulsory NOS Code SSC/N9002 NSQF Level 6

communicate with colleagues, show respect

Communicate with colleagues

communicate with colleagues clearly, concisely and accurately
work with colleagues to integrate your work effectively with them
pass on essential information to colleagues in line with organizational requirements

Show respect

work in ways that show respect for colleagues
carry out commitments you have made to colleagues
let colleagues know in good time if you cannot carry out your commitments, explaining the reasons
identify any problems you have working with colleagues and take the initiative to solve these problems
follow the organization’s policies and procedures for working with colleagues

Technical Skills

different types of information that colleagues might need and the importance of providing this information when it is required
the importance of understanding problems from your colleague’s perspective and how to provide support, where necessary, to resolve these
how to identify and refer anomalies in data
how to help reach agreements with colleagues
how to keep up to date with changes, procedures and practices in your role

Soft Skills

Writing Skills

complete accurate well written work with attention to detail. communicate effectively with colleagues in writing

Reading Skills

follow instructions, guidelines, procedures, rules and service level agreements

Listening and Speaking Skills

ask for clarification and advice from appropriate people. listen effectively and orally communicate information accurately

Decision Making

make decisions on suitable courses

Plan and Organize

plan and organize your own work to achieve targets and deadlines

Customer Centricity

check that your own and/or your peers’ work meets customer requirements. deliver consistent and reliable service to customers

Problem Solving

apply problem solving approaches in different situations

Critical Thinking

apply balanced judgments to different situations

Attention to Detail

check your work is complete and free from errors. get your work checked by others

Team Working

work effectively in a team environment. work effectively with colleagues and other teams. treat other cultures with respect