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How Service Providers Can Take Advantage of the Digitalization of the Education Sector

Digitalization October 28, 2021

How Service Providers Can Take Advantage of the Digitalization of the Education Sector


Digitalization has evolved from converting analog data to digital media. Today’s discussion points include artificial intelligence, the internet of things, big data, cloud, blockchain, and cryptocurrencies. The growing data volumes and insights that are procured, processed, and disseminated have led to new possibilities in education.

The COVID-19 pandemic has redirected and amplified the actions and concerns of universities worldwide, reshaping and challenging the interests into guaranteeing short-term operational continuity and long-term institutional visibility.

Teachers are Taking on New Roles

Many innovative forms of learning, teaching, and pedagogical experiences are available to educational institutions. We see a shift to digital learning environments and new forms of coaching.

Teachers are also assuming the role of mentors who will focus on transmitting knowledge and helping students develop their personalities. Due to research-led teaching, teachers will teach students with current developments, expertise, and research findings.

Universities and colleges need highly qualified faculty with strong pedagogical skills at their ‘learning’ halls.

Universities are Building a Stronger Feedback Culture

Feedback is usually unidirectional – lecturers to students. Some universities practice evaluating their professors by accruing feedback from students after the program. Digitalization makes it possible to gather feedback on harder-to-understand passages.

Teachers can know if students need more time to learn. They can gather feedback from students about their performance in class, and they can review problematic topics, including how publishers could revise difficult passages in textbooks.

There is an Emphasis on Personalized Teaching

With personalized teaching being a buzzword for educational experts, new digital tech has made it possible. Studies have shown that with personalization, students learn maths 12% faster than conventional methods.

Case-in-point, Carnegie Learning is an adaptive mathematics learning software. Contrary to covering all the topics without regard to students’ imbibing and knowledge levels, the software selects topics and materials to practice until they master the subject.

Other concerns universities across the world have included:

  • Providing access and guaranteeing equal opportunities to lower-income students.
  • Measuring learning outcomes and ensuring graduate employability.
  • Taking a firmer stance on helping the economic development of the region.
  • Encouraging competence training and creating educational programs for working adults.
  • Looking after the wellbeing (nutrition, physical and mental) of faculty and students on campus.

Opportunities in Digital Education Revolution

  • The idea of combining AR/VR/MR to create an immersive experience is highly anticipated. It can potentially increase virtual and technology literacy, transforming classrooms. An app, Unimersiv, for example, transports students to ancient Greece.
  • Schools are moving away from the ‘bring your own device’ model, and students no longer need to walk to the lab to access a computer. Institutions are working with startups and receiving federal funding to equip classrooms with machines.
  • Instead of placing rows of desks facing a blackboard, institutions are creating collaborative-friendly spaces to facilitate learning. Students are not only transporting themselves to a virtual world, but they are also creating content.
  • With AI, Australia’s Deakin University is creating a virtual advisory service for students with IBM Watson. It proved helpful by taking 30,000 questions on an average in a trimester, freeing up human advisors. AI with NLP can answer questions about homework, financial aid, or bill payments and personalize learning.
  • Gaming technology can mirror real-life issues. Students learn valuable skillsets to solve problems, helping them make mission-critical decisions, rehearse response scenarios, and hone their skills.

Technology applications in universities and partnerships to enhance experience are encouraging.

  • Huawei signed an MoU with Chiang Mai University for a 5G-powered smart university with cloud and AI, upgraded IT infrastructure, and provided smart classrooms.
  • The World Bank is collaborating with various governments to support innovative educational projects, assist in timely research and knowledge sharing activities by using information and communication technologies.
  • Coursera is partnering with top universities to provide courses in the arts, computer science, business, and certification courses for students and corporate professions.

Service providers providing cutting-edge solutions to make education engaging and immersive stand a chance of winning deals worldwide as universities jump the bandwagon and adopt transformational trends.

Sales intelligence platform by Draup can provide service providers with insights on market movements and the technical requirements of prospects. Users can seize potential use cases assisting educational institutions make the right move.

Download the report to learn the business intentions across the sector and opportunities for ed-tech vendors. It includes regional deep dives and the startup landscape.

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