Salesforce expands AI capabilities with the acquisition of AirkitAI

Partnerships 
Contentful expands its relationship with AWS
Contentful has expanded its partnership with Amazon Web Services by offering its Composable Content Platform on AWS Marketplace. This integration enables AWS customers to create and manage content experiences across digital channels while leveraging AWS’s cloud infrastructure. Read More>>
Alcatel-Lucent Enterprise and Nuvola announce partnership
Alcatel-Lucent Enterprise will bring its cloud-based communications platform, Alcatel-Lucent Rainbow Hub, to the UK market. The partnership aims to provide businesses with a Unified-Communications-as-a-Service platform that eliminates the need for physical phone systems on their premises. Read More>>

Deal
DMI secured USD 26 Mn Army Sustainment Systems Integration contract
DMI won a USD 26 million contract from the Program Executive Office Enterprise Information Services Army Human Resources Systems. The contract involves improving the end-user experience for service members and converting Sustainment Systems Integration services development to agile best practices. Read More>>

Centre Setup and Expansion
Qualtrics opens new state-of-the-art office in Reston, VA
Qualtrics has opened an expanded office in Reston, Virginia, focusing on AI innovation and government sector growth. This move aims to enhance Qualtrics’ support for government organizations in improving employee, customer, and resident experiences. Read More>>

Merger and Acquisition 
Salesforce expands AI capabilities with the acquisition of AirkitAI
Salesforce has acquired Airkit.AI, a low-code platform, to bolster its customer engagement offerings. This move aligns with Salesforce’s ongoing commitment to investing in AI innovation and enhancing its suite of solutions. Read More>>

Executive Movement 
Peter Isaacson joins Invoca’s executive team as CMO
Isaacson, a seasoned marketing executive, will lead all marketing efforts as Invoca expands its platform into the contact center and continues its strong revenue growth. Read More>>

New Product Development and Product Launch
Creatio launches the major Quantum 8.1 release to supercharge composable no-code automation
The Quantum release introduces five major innovations: the Quantum architecture, new composable apps for CRM, a universe of ready-to-use components, integration with generative AI, and a full-blown no-code governance application. Read More>>
Zoom extends customer experience software with the latest release
Zoom has introduced its Workforce Engagement Management suite, including Workforce Management and Quality Management. It aims to streamline contact center operations and enhance agent performance through AI-powered analytics and automated scheduling. Read More>>

Partnerships
Instructure partnered with K16 Solutions to offer Canvas archiving powered by K16 Solutions
This innovative archiving solution enables efficient data management and secure backups for Canvas users, enhancing system efficiency and data protection. Read More>>

Centre Setup and Expansion
ChatGPT creator OpenAI Is expanding to Europe with a new Ireland office
This move aligns with OpenAI’s goal to harness AI for global betterment and establish Dublin as a hub for various functions, including trust and safety, go-to-market strategies, security engineering, and legal operations. Read More>>

Merger and Acquisition
Bird acquires Spin in USD 19 Mn deal
Bird Global has acquired Spin, the shared e-bike and e-scooter operator, from Tier Mobility for USD 19 million, making it the largest micromobility operator in North America. Spin will continue as a wholly owned subsidiary of Bird Rides, expanding Bird’s presence to more cities and university campuses. Read More>>

New Product Development and Product Launch
Expedia Group builds generative AI into multiple products in its Fall Release
Expedia Group is introducing its “Fall Release 2023” with new features and products for travelers and suppliers. The update includes the integration of ChatGPT into its apps, allowing travelers to ask questions and access dynamic travel guides powered by generative AI. Read More>>
OpenAI debuts DALL-E 3 for accurate and more high-quality images
OpenAI is previewing DALL-E 3, an advanced image generation tool that users can control with ChatGPT. This update promises high-quality images and improved accuracy in understanding prompts, set for public release soon. Read More>>

AI Integration Solutions

• Pegasystems focuses on developing advanced AI integration to create smarter, more autonomous systems, streamlining processes and decision-making for improved operational efficiency.     
• The company focuses on harnessing AI to deliver highly individualized customer experiences driven by data insights and predictive analytics.      
• Pegasystems aims to develop AI solutions customized for diverse industries, providing sector-specific value by addressing unique challenges and opportunities.

Pegas Cloud Enhancement

• Pegasystems is committed to enhancing Pega Cloud’s scalability and performance to accommodate growing customer needs and deliver consistently high-speed, reliable cloud services.
• The company prioritizes strengthening security and compliance measures, ensuring that Pega Cloud remains a trusted and secure platform for sensitive data and regulatory compliance.
• Pegasystems aims to innovate and integrate cutting-edge technologies, offering clients advanced features and seamless integrations within the Pega Cloud environment to optimize their business processes.

Generative Artificial Intelligence Systems

• Pegasystems enhances generative AI systems to enable highly personalized customer experiences, tailoring interactions, recommendations, and services to individual preferences.      
• Pegasystems aims to expand the reach of generative AI solutions, developing versatile applications that cater to a wide range of industries addressing unique challenges and demands. 
• The company leverages generative AI for automating and optimizing workflows, simplifying complex processes, and boosting operational efficiency across industries. Service providers with rich expertise in Generative Artificial Intelligence Systems would be able to serve Pegasystems with better solutions.

Key Funding Alert

Secoda secures USD 14 Mn to expand its data cataloging platform
The investment round was led by Craft Ventures with participation from Abstract Ventures and angel investors. Secoda’s platform integrates with various data tools and uses AI algorithms to create “lineage maps” of data across a company’s tech stack, helping users understand data connections and changes. Read More>>

Startup Spotlight

Company – Zluri 
Total Funding – USD 32 Mn
About: Zluri is a SaaS management platform that enables modern enterprises with SaaS management and identity governance. It helps IT teams discover, manage, secure, and comply across multiple SaaS applications. In short, Zluri puts the IT team back in control of their new SaaS landscape. Read More>>

Here’s what’s new on our Sales Intelligence Platform
Use JD Reader Co-Pilot to leverage AI and have your talent demand queries answered

• Harness the capabilities of AI to swiftly resolve your talent demand queries through the cutting-edge JD Reader Co-Pilot feature.
• Introducing the ‘My Accounts’ filter in JD reader to enable you to find job postings from companies saved in the ‘My Accounts’ list.