This week in Telecom: Rising demand for RPA & AI-based solutions as providers seek to improve customer satisfaction

Latest Industry Insights from Draup Braindesk

With emerging technologies such as 5G and SD-WAN, the telecommunications industry is on the verge of a further transformation in the next decade. 

Future Trends in Telecom Industry: 

  • Businesses that were well on their way to digital transformation also had to face the new reality of anything remote.  

  • Artificial intelligence is on the verge of becoming one of the most sought-after technological resources, used in many popular tools, such as chatbots, virtual assistants, and customer satisfaction.  

  • In 2021, telecommunications will continue to develop new ways of delivering 5G to the masses, providing the most effective network for the public.  

  • Robotic process Automation is used for repetitive tasks and processes, allowing for ease and agility in reporting, price tracking, administrative tasks, and client response.  

  • Migration to the Cloud is happening in droves, as nearly every business is becoming aware of the benefits of Cloud-based services, especially considering the increase of remote work due to the COVID-19 pandemic. 

Growth Drivers: 

  • Investments in wireless communication & satellite  
  • Increased popularity of the Internet of Things 
  • Cloud Computing  
  • 5G  
  • Growing Mobile Ecosystem Machine Learning  
  • Privacy, Security, and Resilience 
  • Rising Startup Ecosystem: Telco and Value-Added Services  
  • Cross-Industry alliances  
  • Innovative services: e-learning, high-speed internet 

ER&D Vendor Analysis: Tech Mahindra, Wipro, Telefonaktiebolaget L. M. Ericsson, and TCS are the major strategic outsourcing partners contributing 31% of overall services out of total Outsourcing partners. 

Latest Reports Published in Draup

Comcast Corporation Account Intelligence Report: CC focuses on enhancing its broadband services to homes and internet connection facility for online classes to support students. Read More>>
Rogers Communications Account Intelligence Report: RC focuses on developing FTTH technology and investing in Canadian economic recovery. Read More>>

Startup Spotlight

Company Type – Global Validity
HQ Location – Raleigh-Durham, North Carolina Area, USA
Total Funding – USD 100 K
Year of Establishment – 2018
About: Global Validity is an information technology company that supports the growth and accessibility of innovative wireless technologies. Read More>>

Funding Alert

AT&T has invested USD 675 Mn on expanded Internet service in Arkansas
In 2021, AT&T plans to increase its fiber footprint by 3 million customer locations across more than 90 metro areas that it currently serves, including in Arkansas. AT&T will invest USD 2 Bn over the next 3 years to help address the digital divide nationwide.
Read More>>

Key Insights and Signals in Telecommunication

NTT DOCOMO interoperability testing completed with Sierra Wireless 5G modules for use on their network in Japan
Customers can now commercially deploy networking devices, computing devices, and other connected products on NTT DOCOMO’s high-speed 5G network for live video streaming, video security, high-definition cloud-based video gaming, extended reality (XR), robotics, and other next-generation IoT applications. Read More>>
Nokia accelerates Telenor and Telia joint 5G network rollout in Denmark
The move builds upon Nokia’s long-standing partnership with TTN as the lead supplier of 5G RAN Radio. Read More>>
Syniverse and AlefEdge combine to support enterprises in creating their own 5G edge networks
Syniverse will supply the private wireless network elements, and AlefEdge will contribute edge compute functions and access to a growing stable of application developers. Read More>>
VIAVI enhances 5G network test scalability and productivity with TMLite
Smaller-scale manufacturers may not require many carriers and high-capacity testing typical in traditional base station validation. However, they still need early access to 3GPP features and network parameters used by other manufacturers to confirm interoperability. Read More>>
Ericsson, Anterix collaborate on 900 MHz
While the CBRS spectrum can be used to add capacity and target specific geographies, the 900 MHz spectrum is known for its coverage and “beachfront” properties.Read More>>
Mergers and Acquisition
Viavi Solutions aims to buy rival EXFO for USD 430 Mn
VIAVI intends to continue EXFO’s brand and legacy, recognizing EXFO’s reputation built on years of quality product development, engineering excellence and customer service, and continue EXFO’s presence and operations in Quebec to complement and expand upon VIAVI’s engineering and product development teams in Quebec and Ottawa. Read More>>
T-Mobile’ running fast’ to achieve benefits of Sprint merger
The first step is to deploy the Sprint spectrum on the T-Mobile anchor network. Then it’s about migrating the Sprint customers onto the T-Mobile network and de-commissioning the cell sites. Read More>>
Ncell’s parent company Axiata Group merging with Telenor ASA
In April, the two telcos were in advanced talks to team up Celcom Axiata Bhd and Telenor’s DiGi.Com Bhd to become the leader in Malaysia’s highly competitive telecom sector. Read More>>
Executive Movement
F5 adds Michael Montoya to the board of directors
Montoya, 50, joins F5’s board effective immediately, bringing a strong background leading comprehensive cybersecurity programs for large global organizations. Read More>>
Charter announces organizational changes in sales, marketing and field operations
Adam Ray has been named EVP, Sales Operations & Planning, increasing his oversight from MDU Markets to include Sales & Retention and Sales & Marketing Analytics and Operations. Sharon Peters, SVP Marketing, will oversee the marketing function adding Marketing & Creative Services, and Digital Marketing to her current purview. Tom Monaghan, SVP of Field Operations, will take on oversight for all 11 operating regions. Read More>>
Comtech Telecommunications Corp. awarded USD 5 Mn contract to deploy a next-generation 911 solution to a U.S. government end customer
The Guardian solution will be deployed in a redundant, multi-geo-diverse configuration ensuring the highest possible service availability with an intuitive user interface allowing call takers to quickly assess, prioritize and handle landline, wireless and VoIP emergency calls. Read More>>
Arçelik selects Nokia, Türk Telekom in strategic deal for Turkey’s first 5G-ready private wireless network
Nokia private wireless networking to support Arçelik manufacturing video analytics, indoor positioning and enhanced AGV performance. Read More>>
Keysight enables Samsung to establish 5G data call based on 3GPP Release 16 specifications
Finalized in 2020, Rel-16 brings numerous enhancements to 5G NR deployments, leading to improved spectrum use, lower network latencies, and higher connection reliability. Read More>>
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