How Global Capacity Centers Drive Innovation and Growth in Enterprises
Enterprises are contemplating the transformation of their global in-house centers (GICs) into global capability centers (GCCs) for various reasons. GICs have managed back-office operations, corporate business support tasks, and IT support to enhance productivity...
Building a Skilled Workforce: Trends that Define the Future of Work
As more and more organizations declare a shift towards automated processes, the effects of automation on the global business ecosystem will only increase. What can be automated will be automated, but humans will remain crucial for things like complex decision-making,...
Leveraging Analytics to Create a More Inclusive Workplace
A diverse workforce not only benefits the employees themselves but also leads to improved business outcomes. According to a study, companies in the top quartile for gender, racial, and ethnic diversity are 36% more likely to have financial returns above their...