Insights

Changing role of CIOs

The role of a CIO has transformed into a more value added role by positioning around business strategy, digitization and product oriented responsibilities. Automating internal operations, ensuring superior customer experience, adoption of agile methodologies in business processes and external ecosystem collaboration have become critical CIO priorities.

CIOs are focusing on training/upskilling current talent with digital capabilities through certifications and courses, primarily in AI/ML and IoT. Some of the certification courses include deep learning specialization, architecting big data applications, robotic process automation training using UiPath among others.