by sumit kumar | Jul 31, 2023
73% of consumers consider customer experience as an essential factor in their purchasing decisions. As customer expectations continue to evolve, businesses must adopt data-driven strategies to deliver exceptional experiences. In this article, we explore how...
by sumit kumar | Jul 27, 2023
Imagine a sales process where every move is finely tuned, every interaction personalized to perfection, and every decision is backed by data-driven insights. Welcome to the future of sales, where data reigns supreme and transforms average sales teams into...
by sumit kumar | Mar 24, 2023
Draup’s Harvester team is responsible for gathering a vast amount of data from various publicly available sources. This team collects trillions of data points to be used by downstream processes and Data Science teams. These downstream teams use the collected...
by sumit kumar | Jan 5, 2022
According to a recent report, 51% of the world (3.8 Bn people) are internet users, increasing from 49% (3.6 Bn) in 2017. With every service now available at your fingertips, the era of digital services powered by the pandemic has started to impact all industries. In...
by sumit kumar | May 26, 2021
Banks investing in customer experience have a 1.9 times higher recommendation rate, 1.9 times greater revenue share, and are 2.1 times more likely to up-sell or cross-sell products and services to existing customers. As per Draup’s research, banks are scaling...