by sumit kumar | Oct 16, 2020
“Enterprises should ask questions that will help them get to intimately know their customer. This is missing in most modern enterprises because the holistic view of the customer journey is not fully captured.” -Earl Jasper, Business Strategy & Transformation...
by sumit kumar | Sep 22, 2020
As business models embrace the subscription model to boost revenues, customers are left with a growing list of subscriptions to manage. Consumers, both enterprise & individual, are always looking to trim unnecessary subscriptions or those that no longer provide...
by sumit kumar | Aug 31, 2020
Customer-centricity is at the core of every successful company operating today. Providing value to the customer goes beyond merely delivering solutions. In the age of social media, true value comes from aligning your solutions with the customer’s needs & values. ...