Skills For Success: Customer Intimacy & Empathy

Skills For Success: Customer Intimacy & Empathy

“Enterprises should ask questions that will help them get to intimately know their customer. This is missing in most modern enterprises because the holistic view of the customer journey is not fully captured.”  -Earl Jasper, Business Strategy & Transformation...
5 Strategies to Nurture Enterprise Customer Intimacy for Success

5 Strategies to Nurture Enterprise Customer Intimacy for Success

Customer-centricity is at the core of every successful company operating today. Providing value to the customer goes beyond merely delivering solutions. In the age of social media, true value comes from aligning your solutions with the customer’s needs & values. ...
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