by sumit kumar | May 9, 2023
The cost of Talent Acquisition has skyrocketed in recent years, with some estimates suggesting that the average cost per hire is over $4,000. This is a significant expense for any organization, and it’s one that banks cannot afford to ignore. Moreover, it takes...
by sumit kumar | Feb 10, 2023
Banks must become ‘AI-first’ in vision and execution to remain competitive. Banks must transform their full capability stack, including the engagement layer, with AI-powered decision-making, core technology and data infrastructure, and operating models. When fully...
by sumit kumar | May 26, 2021
Banks investing in customer experience have a 1.9 times higher recommendation rate, 1.9 times greater revenue share, and are 2.1 times more likely to up-sell or cross-sell products and services to existing customers. As per Draup’s research, banks are scaling...