by sumit kumar | Apr 7, 2025
GCCs are under pressure like never before. What began as cost centres are now expected to lead global AI, cloud, and digital transformation mandates – yet most lack the workforce agility to deliver at scale. The core issue – growing disconnect...
by sumit kumar | Apr 7, 2025
Traditional Customer Relationship Management (CRM) systems depend on static data and manual updates, leading to outdated insights, missed opportunities, and impersonal customer interactions. Notably, 30% to 70% of CRM implementations fail due to these reasons,...
by sumit kumar | Mar 27, 2025
New technologies emerge every week, and rapidly changing workforce demands make it essential for companies to keep pace with evolving skills. However, HR leaders often struggle to identify and address skill gaps efficiently and cost-effectively. This challenge stems...
by sumit kumar | Mar 25, 2025
Most companies typically rely on metrics like time-to-fill and offer acceptance rates when building global talent acquisition strategies. However, with 74% of companies worldwide struggling to fill open positions, these traditional benchmarks fall short of addressing...