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Amadeus selects ServiceNow to accelerate major transformation to the public cloud

Key Signals in Enterprise Software

Centre Setup and Expansion
AWS plans to invest USD 5 Bn in Indonesia through the new AWS Jakarta Region
With AWS Asia Pacific (Jakarta) launch, developers, entrepreneurs, government, and non-profit organizations can run their applications and serve end-users from data centers in Indonesia. Read More>>
Genesys to focus on the future of contact center tech  
In a recent interview, Genesys CEO Tony Bates vouched for the contact center technology in aiding customer journey orchestration, and how Genesys’ latest acquisitions of Exceed.ai and Pointillist can help enable that. Read More>>
Deal
YesStyle collaborates with Oracle Cloud CX to improve customer loyalty with optimized digital experience 
Leading e-commerce platform YesStyle will work with Oracle Fusion Cloud Customer Experience (CX) to automate its marketing platform with flexible and reliable AI-driven technology solutions. These AI-enabled solutions will help the e-commerce platform to collect customer’s digital behaviors in real-time, apply intelligence to that data, and offer recommended actions tailored for each customer. Read More>>
Twinings selects Rise with SAP to simplify its business brew  
By leveraging SAPs Rise subscription service, Twinings Ovaltine will be looking to take more advantage of automation and simplify its business processes in the cloud. Read More>>
Amadeus selects ServiceNow to accelerate major transformation to the public cloud 
As part of a significant transformational effort for the company, Amadeus will leverage the Now Platform to enable its development teams to rapidly innovate and deliver a new way of working for the ever-changing travel market. Read More>>
HIPRA Global Field Force standardizes Veeva’s commercial applications to advance digital content and engagement  
By joining forces with Veeva, HIPRA will drive effective interactions with key stakeholders worldwide, including animal owners, veterinarians, food chain businesses, animal health industries, animal interest groups, and researchers. Read More>>
Partnerships 
Acuity Brands (AYI) partners with Microsoft to enable sustainable building solutions.  
By combining the power of Microsoft’s Cloud for Sustainability and Azure IoT with Acuity Brands customer solutions, AYI and Microsoft will jointly enable end customers to forecast and calculate the environmental and financial impacts that these new lighting and building management technologies deliver. Read More>>
Red Hat brings state-of-the-art Ansible Automation Platform to Microsoft Azure  
The collaboration between Red Hat and Microsoft Pin is a powerful one that provides customers with the flexibility to implement automation to deliver any application anywhere and without additional overhead and complications. Read More>>
IDEMIA forms partnership with France’s Public Research Organization  
The two organizations have worked together on a joint research project in the past, though the new agreement IDEMIA and the CEA will specifically focus on technologies that can make online interactions more secure. Read More>>
American Portwell Technology promoted to NVIDIA Elite-Level Solution Integration Partner for visualization  
With the announcement of this promotion, American Portwell Technology will now be playing a pivotal role in delivering NVIDIA-based visual computing, medical imaging, robotic and smart factory solutions to enterprises in North America. Read More>>
Rackspace taps Digivante to offer AI-based application testing 
The partnership will help Rackspace capitalize on Digivante’s automated continuous web testing tools, built using AI and machine learning (ML). Read More>>
Salesforce embraces the future of commerce with innovative products and partnerships  
With innovations and partnerships on its platform, Salesforce aims to help companies meet consumers no matter where they are, enable modernization of systems, and develop more flexible digital strategies. Read More>>
Mergers and Acquisitions
Johnson Controls acquires edge AI software firm FogHorn 
The acquisition will help Johnson Controls accelerate the process of creating autonomous buildings to continuously learn, adapt, and automatically respond to the environment and people’s needs. Read More>>
IBM acquires emissions data company Envizi  
By using Envizi with IBM’s broader AI-powered software, companies will automate the feedback generated between their corporate environmental initiatives and the operational endpoints being used in daily business operations. Read More>>
Cloud software giant Blackbaud acquires SaaS provider EVERFI  
The acquisition enables Blackbaud to help corporations drive meaningful social impact across many technology-enabled program areas, from community education to volunteering to grant-making to philanthropy. Read More>>
Executive Movement
Granicus welcomes Lenny Maly as Chief Information Security Officer  
Maly will lead the company’s dedicated security organization and support Granicus’s growing position as a leading voice in govtech security, helping set new cloud-security standards that enable accelerated government digital transformation. Read More>>
Bitfury Group appoints Chandra S. Katta as the new CTO  
Mr. Katta will oversee Bitfury’s technological innovation and integration across all domains of the Web 3 ecosystem. He will further lead a team that develops proprietary chip technology, Bitcoin mining equipment, and other hardware and software infrastructure. Read More>>
New leader on-board in Southeast Asia as VMware takes multi-cloud aim  
VMware has appointed Paul Simos as Vice President and Managing Director of Southeast Asia and Korea to capitalize on increased market demand for multi-cloud solutions across the region. Read More>>
Vertafore names Nguyen as Chief Technology Officer  
As the new CTO, Nguyen will be leading Vertafore’s development and technology operations teams in efforts to build solutions that simplify and automate the insurance life cycle. Read More>>

Key Signals in Consumer Software

Centre Setup and Expansion
Facebook wants to build the biggest data center in a European nation
Facebook is looking to build its largest European data center yet, but its choice of location, as well as the methods it used to try and obtain real estate, has resulted in public backlash and even a few resignations. Read More>>
Deal
Riot Games partners with SoLa Impact to fund South LA’s first technology and entrepreneurship center  
At the state-of-the-art center, students will be trained in coding, animation, graphic design, digital content creation, esports development, entrepreneurship, and practical life and job skills. Read More>>
US Dept. of Veterans Affairs signs contract with Google Cloud for better API management 
This partnership is touted as the logical step to connect veterans with VA services, innovate with trusted third parties and continue to offer a high-quality, digital-first customer experience to which they are accustomed to in other areas of their lives. Read More>>
Partnerships 
floLIVE partners with Sony & Kigen for new global iSIM  
This collaboration is a significant step in floLIVE’s growth as a global connectivity leader and the worldwide need for innovative, iSIM-based connectivity solutions that meet new business needs. Read More>>
TELUS International teams with Automation Anywhere to accelerate automation adoption on Google Cloud  
As part of this collaboration, TELUS International will provide on-demand RPA-as-a-Service solutions to customers worldwide while delivering large-scale transformation projects across the automation life cycle. Read More>>
Mergers and Acquisitions
Tencent to buy Xiaomi’s Black Shark Gaming division for USD 470 Mn  
The new deal with Black Shark will focus on cooperation in the field of gaming phones with the end goal of giving users an improved mobile gaming experience. Read More>>
Playtech delays decision on USD 3.7 Bn takeover by Aristocrat  
The potential acquisition was announced in October, with plans for Australia-based Aristocrat to raise USD 964.2 Mn in a share sale to help fund the purchase. Read More>>
Executive Movement
Earnin names Ofer Shaked as Chief Technology Officer  
In this role, Shaked will focus on optimizing existing Earnin products and innovating advanced products in development. Read More>>
Paysend appoints Jairo Riveros as M.D. of the United States and Latin America region 
Riveros will be responsible for defining and implementing the regional business strategy across the U.S. and Latin America, building a world-class FinTech team, and securing additional regulatory approvals, licenses, and partnership deals across the Americas. Read More>>

Latest Industry Insights from Draup Braindesk

Account: Virgin.com Limited

  • Focuses on branding through networking and partnering with like-minded brands and organizations and diversified its investment portfolios into unbranded venture capital, real estate, and a range of ESG investments 
  • Digital Wallet and AI-powered money management platform that enables customers to make more informed financial decisions through insights and analysis of financial position and management 
  • London, United Kingdom, serves as a primary hotspot for various operations such as Server, Network, Desktop Management, Distributed & Cloud Computing, Fixed Networks related engagements. 
  • Product Engineering Service is the key engagement area for Virgin.com Limited, contributing 54% of total outsourcing, and TCS is the major strategic partner for Virgin.com Limited. 

Investment:

  •  The company announced an investment in Printify, one of the leading print-on-demand marketplaces, connecting sellers of customized merchandise with print providers worldwide. 
  • Printify has raised a total of USD 45 Mn in its Series A funding round, with Virgin Group joining Index Ventures and H&M alongside new capital from existing investors. 
  • As one of the leading global print-on-demand platforms, Printify caters to the fast-growing Creator Economy. Printify has seen a rapid expansion in the past few years in the USA, which is its primary market.

Partnership:

  • The company extended its brand license arrangements with Australian-based airline Virgin Australia as part of a new agreement with incoming owner Bain Capital, the US private equity group. 
  • The arrangements coincide with the Virgin Australia business exiting administration and will see the airline carry the Virgin brand until at least 2045.
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Key Funding Alert

Checkout.com crowned UK’s most valuable fintech with USD 1 Bn raise 
Payments firm Checkout.com has raised USD 1 Bn, giving it a USD 40 Bn valuation and crowning it the UK’s most valuable private fintech. The London-headquartered firm will use the capital injection to fund growth in the US market and launch new marketplace solutions. Read More>>

Startup Spotlight

Company – Zencity
Total Funding – USD 51.2 Mn
About: Zencity uses AI and big data to reinvent the way local governments make decisions. Its platform helps cities, counties, and other government agencies understand their residents’ real needs and priorities, eliminating the guesswork from policymaking. Together with our government partners, Zencity is setting a new standard for performance management in local government. Read More>>
Latest Reports Published in Draup
Google Account Intelligence Report: 
Google focuses on developing mobile applications, cloud services, and AI innovation through strategic partnerships, software enhancement initiatives, research, and center expansion. The company is also keen on enhancing its capabilities in Artificial Intelligence to support entertainment, healthcare, and accessibility offerings. Read More>>
Prevoir Account Intelligence Report: 
Prevoir focuses on developing provident, health, retirement, death, funeral solutions, savings & loan insurance solutions. By leveraging its insurance platform, Prevoir continues to build its digital channel activities with the expectations of its customers and partners. Read More>>
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