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AI-based solutions to increase customer engagement finds rapid adoption

Latest Industry Insights from Draup Braindesk

Digital transformation trends such as autonomous operations and hyper-automation will reform the retail supply chain of the future.

  • CO-OP and ASDA are collaboratively leveraging the 2 degrees’ Sustain & Save Exchange (SSE)’ platform to empower mutual suppliers to submit data once for both the retailers, driving supply chain efficiencies  

  • Microsoft and BlueYonder partnered to leverage advance & intelligent Azure Cloud Platform capabilities and build a cognitive & connected SaaS solution for retail and supply chain 


Major Retail Players are partnering with solution providers for leveraging AI-based solutions to enhance customer experience & internal business operations to increase sales.
  • Starbucks collaborated with Microsoft to develop a reinforcement ML-based platform on Microsoft Azure that creates tailor-made order suggestions for customers 

  • Syte leverages Visual AI technology to provide visual search, product recommendations, & deep product tagging & allows advanced personalization for shoppers 

Latest Reports Published in Draup

Global Retail Market Analysis: While global retail players are focused on in-house technology capability developments due to their technology and workforce dominance, regional players are leveraging the rich ecosystem of enablers to gain digital capabilities and enhance their operations. Read More>>
Aldi Account Intelligence Report : ALDI focuses on Visual product Search using Mobile App to enhance customer experience and self check-out options for its customers using the Batch Capture feature in mobile. 
Read More>>

Key Funding Alert

Global delivery experience pioneer Sorted raises USD 15 Mn in growth capital 
The growth capital supports the acquisition of a number of leading brands, as the SaaS tech delivery disruptor plans to further support the retail industry’s digital transformation – accelerated as a result of the COVID-19 crisis. The capital will also support product development, growth in the team, and global expansion plans.
Read More>>

Startup Spotlight

Company – Bykea
HQ Location – Karachi, Pakistan
Total Funding – USD 18.7 Mn
Type – Retail
About: Bykea, stylized as BYKEA, is a Pakistani vehicle for hire and parcel delivery company which is based in Karachi, Pakistan. Bykea enables a crowdsourced network of motorbike owners to transport people, parcels and payments within a city.
Read More>>

Key Insights and Signals in Draup

Mergers and Acquisitions
Signet Jewelers buys Rocksbox, enters rental market
The jewelry rental subscription will give Signet access to an engaged customer base and a new revenue stream. Signet’s foray into the jewelry rental space comes as the rental clothing market returns after being hit hard by the Covid-19 pandemic. Read More>>
SG Fleet acquires LeasePlan Australia and New Zealand
SG Fleet is set to buy the Australian and New Zealand-based business of LeasePlan. This transformational transaction creates the ability to add scale across operations, funding, and procurement activities. The greater scale will also allow SG Fleet to step up their innovation efforts and create additional value for customers. Read More>>
Kraftmaid, Merillat group Cabinetworks to be acquired by Platinum Equity
Platinum Equity announced it has entered into a definitive agreement to acquire the Cabinetworks Group from American Industrial Partners, GIC, and other equity holders. Read More>>
Amazon acquires Perpule for over Rs 107 Cr to boost its tech for kiranas
Perpule has built an innovative cloud-based POS offering that enables offline stores in India to better manage their inventory, checkout process, and overall customer experience. Amazon’s acquisition of Perpule will focus on providing growth opportunities for businesses of all sizes in India while raising the bar of the shopping experience for Indian customers. Read More>>
Ingram Micro acquires Harmony
Ingram Micro is bringing the company’s professional services automation platform to the Ingram Micro CloudBlue cloud commerce platform, with an emphasis on making the technology available to the large SMB channel partner community. Read More>>
Partnerships
Sodexo partners with Uber Eats in Europe on meal delivery to remote workers
The global partnership between Sodexo and meal delivery service Uber Eats that lets remote workers use their Sodexo Pass Restaurant cards to order and pay for meals from some 22,000 restaurants, and other retail partners have launched in France and will be extended to other European countries and Latin America in the coming months. Read More>>
DigniFi partners with AutoNation and TR Wholesale Solutions to help customers finance tire purchases
By introducing DigniFi into this experience, AutoNation and TR Wholesale Solutions’ can help customers finance tires that offer superior safety and performance. Read More>>
Carrefour and Casino ramp up partnerships with rapid delivery providers
Casino’s partnership was in line with its strategy to develop the growing segment of food e-commerce and to offer more local services to its customers. This service particularly meets customers’ expectations in the current situation and a new way of consuming. Read More>>
Executive Movement
GameStop appointments Ryan Cohen on Board of Directors
By appointing Cohen, GameStop (GME) will be fully controlled by activist investors who had previously wanted to convert GameStop’s offline stores into Amazon video games before coming to an amicable agreement. Read More>>
Rishi Vasudev Ex CEO of Landmark undertakes entrepreneurship
Rishi Vasudev announced that he has moved on from the Landmark Group where he was the CEO. Vasudev has held important roles across various fashion merchandising companies in the past, namely, Former fashion Head Fashion Flipkart & Myntra, former CEO – Lifestyle, Home Centre, and Calvin Klein India. Read More>>
Sustainability leader Phil Graves joins Bass Pro Shops
Bass Pro Shops and Cabela’s named Phil Graves chief sustainability officer. Bass Pro Shops founder and CEO Johnny Morris said in a statement. “Phil’s talents and passion for the outdoors make him a natural fit for this role, and his leadership and expertise will advance our conservation mission and impact across North America. Read More>>
Cloudleaf hires former eBay, PayPal Leader as Executive Vice President and Chief Technology Officer
Alok Bhanot is a seasoned technology and business leader with a stellar career leading large and startup teams across a spectrum of companies. Alok will focus on solving today’s supply chain issues and in creating a blueprint for the future. Read More>>
Here’s what’s new on our Sales Intelligence Platform
Expanded Sales Financials Data
  • Introducing Statements, Earnings Call Transcripts, and Ratio sections in the Financials section 

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