Insurance Operation: Rising demand for predictive pricing and automation in claim settlement is driving the market growth for advanced insurance operations.
Top Insurance Operation Trends:
Predictive pricing and risk selection adopting predictive modeling tactics have increased revenues and accuracy for many P&C insurers. Insurers using predictive analytics grew their direct written premiums by 53%.
Automation for faster claims personalized experience: Insurers can harness the results of AI to customize unique experiences for customers. The high-speed demand of modern customers is met with the help of AI.
Telematics devices: Auto insurers use telematics to obtain policyholder information in real-time via data transfer. The data is then analyzed to create a detailed risk profile and to calculate rates accordingly.
Mobile apps had a more satisfying experience than those who used desktops or mobile browsers to interact with their insurance companies
Key focus areas:
Wearables for Insurance • Microinsurance using AI • Usage-based Auto Insurance • Physician Appointment Scheduling • Digital Wallet • Health Monitoring using Wearables • Real-time Insurance Alert & Reminders • Digital Insurance Cards • Digital Claims Adjuster • Insurance Compliance Reporting Automation • Personalized Nutrition and Diet
Case Studies:
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CareFirst has partnered with ‘Sharecare’ to monitor and analyze the data received from wearable devices and offer specialized programs to improve customers’ wellbeing.
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Allianz Care partnered with Tritan Software to offer Seacare’s tools include telemedicine, infectious disease management (including COVID-19), compliance reporting, case tracking, automated referrals, medical evacuations, and repatriations
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